Your resources are ready. Here's how to use them.

Where to find your download, and how to set up Quizlet and Anki.

Finding your download

Your download link is emailed to the address you used at checkout. It's worth saving the files somewhere easy to find before you set anything up.

  1. Check your email

    Look in the inbox you ordered with. If it isn't there, check your junk or spam folder.

  2. Sign in to your account

    Your StemUp account lists your digital purchases, so you can download them again at any time.

  3. Check your Downloads folder

    If you've downloaded before, the files may already be in your browser downloads or Files app.

Your files are for your own use.

Please don't forward your download email, share links or files, or upload them anywhere. If a friend wants to use StemUp, they'll need their own copy.

Quizlet

If your product includes Quizlet, your download contains a PDF with the link to the set.

  1. Open the Quizlet PDF

    Find the Quizlet access PDF in your download and open it.

  2. Select the link

    Quizlet will open in your browser or the Quizlet app.

  3. Sign in if asked

    Use your own Quizlet account, then carry on to the set.

Link not opening?

Try a different PDF reader, or copy the link from the PDF and paste it into your browser.

Anki

Anki decks come as an .apkg file. It won't open like a normal document, so it needs importing into an Anki app.

  1. Save the .apkg file

    Put it somewhere easy to find, such as your Downloads folder or Files app.

  2. Open your Anki app

    Any app that can import .apkg decks will work.

  3. Import the file

    Choose Import, select the StemUp file and confirm. The deck then appears with your other decks.

On a phone or tablet?

Steps vary between apps. If there's no Import option, open the file from your Files app and use Open With or Share to send it to Anki.

Common questions

Why won't my .apkg file open?

It isn't meant to open on its own. Import it through an Anki app instead, as shown above.

Do I need to use both Quizlet and Anki?

No. If your resource comes in both formats, use whichever suits the way you revise.

Can I use my resources on my phone?

Yes. Quizlet works on phones, and for an .apkg file you'll need an Anki app that can import decks.

Can I share my download with a friend?

No. Downloads are for the person who bought them, so please don't share the files, links or emails.

I still can't access my purchase.

Get in touch with the email address you ordered with and the name of the product, and we'll sort it out.

Still stuck?

Tell us which resource you're trying to open and what's happening. A screenshot helps.

Contact support